Custom domain
The manual can run at your company’s address, such as brandmanual.company.com. Visualbook support connects it on the server – you, or whoever manages your domain, only add a DNS record.
What you will have
The manual opens at https://brandmanual.company.com and the original yourbrand.visualbook.pro address redirects to it.
Steps
Choose a subdomain
Pick a subdomain of your company domain, for example
brandmanual.company.comorbrand.company.com. The main domaincompany.comusually belongs to your corporate website, so the manual needs a subdomain of its own. Custom subdomains are available in Designer, Studio and Company.Contact support
Send support the current manual address and the subdomain the manual should run on. You do not set the domain in the panel – Visualbook connects it on the server. Support replies with the DNS record to add.
Add the DNS record
Whoever manages your domain – usually IT or an agency – adds the record at your domain registrar. Enter the value exactly as support sent it. DNS changes spread gradually, so allow several hours.
Let support know
Once the record is saved, tell support. Visualbook then attaches the domain to the manual, enables HTTPS for it and sets up the redirect from the original address.
Update links and the AI connector
In your AI tools, replace the connector address with the new one, for example
https://brandmanual.company.com/mcp. If the tool asks you to sign in again, do so. Send the new address to your team and update email signatures, templates and QR codes.
How to tell it worked
Open https://brandmanual.company.com in a private browser window. The manual loads and the browser shows a secure connection. Then open the original https://yourbrand.visualbook.pro – it redirects you to the new address.
Who does what
| Task | Who |
|---|---|
| Choosing the subdomain | you |
| DNS record at the registrar | whoever manages your domain |
| Attaching the domain, HTTPS, redirect | Visualbook support |
| New address in AI tools, signatures and templates | you |
What changes after the switch
- The panel runs at the new address, for example
https://brandmanual.company.com/panel. Editors sign in again there. - The AI connector,
llms.txtand the sitemap move to the new address. Update the address in connected AI tools; some will ask you to sign in again. - The original
yourbrand.visualbook.proaddress redirects to the new one, so links in older emails and documents keep working. - Content, users, passwords and statistics stay as they are.
Problems and special cases
The new address still does not open after several hours. Ask whoever manages your domain to check that the record has exactly the value support sent and sits on the right subdomain. Then contact support.
You want to polish the content first. Keep the manual on yourbrand.visualbook.pro and switch the domain once it is ready, so visitors to the company address never see work in progress. Until then you can lock the manual.
You want to run the manual on your own hosting. That is a different case from a custom domain – use the online static export and upload it to the root of your own domain or subdomain.
Questions and answers
Does a custom domain cost extra?
Pointing a custom subdomain at the manual is included in every edition. You keep paying your registrar for the domain itself, as before.
Can the manual run directly on company.com without a subdomain?
Visualbook is set up for a subdomain. If you need something else, talk to support first.