Terms and Conditions
General Terms and Conditions valid from January 1, 2025.
General Terms and Conditions valid from January 1, 2025.
By using the online brand manual Service available at https://visualbook.pro, the Client and the Provider confirm that they will be bound by these Terms and Conditions with the same effect as if they were printed and signed as a contract.
1.1. These general Terms and Conditions (the “Terms”) govern the relationship between the Provider and the Client in connection with the provision of the online brand manual Service.
1.2. These Terms form an integral part of the agreement between the Provider and the Client.
1.3. By submitting the configuration and subsequently confirming the order, the Client confirms that they have read and agree to these Terms.
Provider – Jiří Chlebus, sole trader (natural person), ID: 76271838, Tax ID: CZ8609145567, registered in the Trade Register. Registered office: Slavíkova 1744/22, 708 00 Ostrava – Poruba, Czech Republic. Trade license issued by the Municipal Trade Office in Karviná on 9 April 2008, Ref. No.: ŽÚ/202/2008/Han/2. The Provider is not a VAT payer. Contact email: jiri.chlebus@visualbook.pro.
Client – a natural or legal person who filled out the Configurator and uses or intends to use the Service.
Service – provision of an online brand manual via the Visualbook web application available on the subdomain *.visualbook.pro with functionality described at visualbook.pro.
Configurator – an online form through which the Client submits basic information about the project (email and project name).
Trial project – a project created based on submitting the Configurator, provided to the Client free of charge for one month.
Project – an online brand manual created for the Client on the subdomain *.visualbook.pro.
3.1. The Provider delivers a Service for creating and managing online brand manuals via the Visualbook web application.
3.2. The Service is offered in three versions: Designer, Studio, and Company. The versions differ in the number of editors, storage capacity, and support level. Detailed features are available at visualbook.pro/en/pricing.html.
3.3. The output of the Service is a website (an online brand manual) available on the subdomain *.visualbook.pro or on the Client’s custom subdomain.
3.4. The Service is provided as a lifetime product. After a one‑time payment, the Client may use and edit the Project without time limitation and without further monthly fees.
3.5. Starting with Visualbook version 5.3 (see changelog), the Client may export a static website of the Project. This feature is not available in the Trial project.
4.1. After submitting the Configurator (email and project name), the Provider automatically creates a Trial project for one month free of charge.
4.2. The Trial project is available on the subdomain *.visualbook.pro and is protected by the password “demo”.
4.3. The Trial project has full functionality except for the static export feature.
4.4. The Client may use the Trial period repeatedly for different projects.
4.5. Before the end of the Trial period, the Provider will contact the Client to decide whether they wish to continue with the Service.
4.6. If the Client decides not to use the Service and does not pay the invoice, the Provider will delete the Trial project.
4.7. The Provider is not liable for any data loss from a Trial project that has not been paid for.
5.1. Submitting the Configurator does not oblige the Client to pay for the Service.
5.2. The agreement between the Provider and the Client arises when the Client confirms their interest in using the Service and the Provider issues an invoice.
5.3. The Client may choose the Service version (Designer, Studio, Company) and any add‑ons according to the current pricing.
5.4. The Provider may refuse an order if the Client violates these Terms or applicable law.
6.1. Prices for Service versions and add‑ons are listed in the current pricing at visualbook.pro/en/pricing.html.
6.2. All prices are final. The Provider is not a VAT payer; prices therefore do not include VAT.
6.3. Payment for the Service is made as a one‑time payment based on the issued invoice.
6.4. The invoice due date is 14 days from the date of issue, unless agreed otherwise.
6.5. Payment is made by bank transfer to the account specified on the invoice.
6.6. After the invoice is paid, the Provider removes the “demo” password from the Trial project and the Project becomes fully functional.
6.7. In case of non‑payment within the due date, the Provider may block or delete the Project after prior notice.
7.1. The Provider undertakes to provide the Service in the scope and quality corresponding to the chosen version and these Terms.
7.2. The Provider undertakes to create the Trial project within 24 hours of submitting the Configurator.
7.3. The Provider undertakes to make the Project fully functional (without the “demo” password) after the invoice is paid.
7.4. The Provider guarantees that the Service will remain available in the version and state in which it was purchased by the Client for an unlimited period (lifetime).
7.5. The Provider offers technical support via email at jiri.chlebus@visualbook.pro. Clients with the Company version are entitled to premium support including phone and online support (Google Meet).
7.6. The Provider may use the Client’s Project in its portfolio and as a reference if the Project is publicly accessible.
7.7. The Provider may terminate the Service if the Client freely distributes licensed content (e.g., commercial fonts) on the Project and fails to protect such content with a password or remove it after being notified by the Provider.
7.8. The Provider may interrupt the Service for maintenance or system updates. The Client will be informed in advance when technically possible.
8.1. The Client has the right to use the Service in accordance with these Terms and the selected version.
8.2. The Client has the right to edit the Project content without time limit after payment.
8.3. The Client may manage users (editors) as allowed by the selected version.
8.4. The Client may export the static website of their Project (from version 5.3) if the Service is paid.
8.5. The Client may request termination of the Service and deletion of the Project from the Provider’s server at any time.
8.6. The Client undertakes to pay the invoice by the due date.
8.7. The Client undertakes not to use the Service in violation of the laws of the Czech Republic or the European Union.
8.8. The Client undertakes not to make licensed content (e.g., commercial fonts) publicly accessible on the Project without the appropriate license or password protection.
8.9. The Client is responsible for all content inserted into their Project.
9.1. After payment, the Client (or the entity to whom the invoice was issued) obtains ownership rights to the content of the Project.
9.2. The Client may use the Project without time limitation for the purposes for which it was created.
9.3. Intellectual property rights to the Visualbook web application and its source code remain with the Provider.
9.4. The Client is not permitted to modify the static export of the website to create another brand manual for a different entity than the one for which the Project was originally created.
9.5. The Provider reserves the right to use the Client’s Project as a reference in its portfolio, provided the Project is publicly accessible.
10.1. Projects are hosted on a VMS server provided by Český hosting in the Czech Republic.
10.2. Service availability (uptime) follows the guarantees of the hosting provider.
10.3. Backups of Projects are performed by the hosting provider in accordance with its backup policy.
10.4. The Provider is not liable for outages caused by the hosting provider or force majeure.
10.5. Storage capacity varies by version and is listed in the pricing.
11.1. The Provider is the controller of personal data.
11.2. The Provider processes the following personal data: email address and project name.
11.3. Personal data are processed for the purpose of providing the Service and communicating with the Client.
11.4. The legal basis for processing is the performance of the agreement between the Provider and the Client.
11.5. Personal data are stored on the servers of the hosting provider Český hosting in the Czech Republic.
11.6. The Provider does not transfer personal data to third parties, except for the hosting provider.
11.7. The Client has the right to access, rectify, erase, restrict processing of, and port their personal data, and the right to object to processing.
11.8. Personal data are retained for the duration of the contractual relationship and thereafter for the period required by law.
11.9. If the Service is terminated at the Client’s request, personal data and all Project data are deleted from the server.
12.1. The Provider undertakes to keep confidential all information obtained in connection with providing the Service.
12.2. The Provider will not disclose any confidential information relating to the Client or the Project to third parties.
12.3. Information that is publicly available or expressly designated by the Client as public is not considered confidential.
12.4. The confidentiality obligation continues after termination of the contractual relationship.
12.5. In case of a breach of confidentiality, the Client is entitled to compensation for damages.
13.1. The Provider is not liable for content inserted by the Client into the Project.
13.2. The Provider is not liable for infringement of third‑party rights (including copyrights) caused by content inserted by the Client.
13.3. The Client can try the Service for free for one month via the Trial project. After payment of the invoice, returns or refunds are not available.
13.4. The Provider is not liable for damages caused by service outages due to force majeure, hosting provider outages, or other circumstances beyond its control.
13.5. The Provider is not liable for data loss from a Trial project that has not been paid for.
13.6. The Provider recommends that the Client regularly back up Project content using the export feature (from version 5.3).
14.1. The Client may request termination of the Service and deletion of the Project from the server at any time.
14.2. Termination by the Client is possible without a notice period.
14.3. The Client acknowledges that the Service is a lifetime product (one‑time payment). Upon termination, the Client is not entitled to a refund.
14.4. The Provider may terminate the Service if the Client seriously breaches these Terms, in particular by making illegal or licensed content publicly available without an appropriate license.
14.5. Before termination by the Provider, the Client will be asked to remedy the breach. If the Client fails to remedy within 14 days, the Provider may delete the Project.
14.6. After termination (at the Client’s request or due to breach), all Project data are deleted from the server without the possibility of recovery.
14.7. The Provider reserves the right to discontinue the Service as a whole with 6 months’ notice. In such a case, the Client has the right to export all Project data.
15.1. These Terms are valid and effective from January 1, 2025.
15.2. The Provider may amend these Terms. Changes do not affect already concluded agreements unless otherwise agreed.
15.3. The current version of the Terms is always available at terms-and-conditions.html.
15.4. The relationship between the Provider and the Client is governed by the laws of the Czech Republic.
15.5. Disputes shall be resolved primarily by agreement; failing that, by the competent courts of the Czech Republic.
15.6. If any provision of these Terms becomes invalid or unenforceable, the remaining provisions remain in force.
15.7. Provider’s contact details:
Jiří Chlebus
Slavíkova 1744/22
708 00 Ostrava – Poruba
ID: 76271838
Tax ID: CZ8609145567
Email: jiri.chlebus@visualbook.pro